Privacy Policy

Overview

RoleStrategist ("we," "us," or "our") provides resume analysis, job application insights, and related services. This Privacy Policy explains how we collect, use, and share information when you use our website and services.

Information We Collect

• Account information: name, email address, and login credentials.
• Resume and evidence content: resumes, work history, achievements, and job descriptions you upload or enter.
• Payment information: payment status and subscription details from Stripe (we do not store full card numbers).
• Usage data: interactions with our services, device information, and log data.
• Support communications: messages you send via our support form or email.

How We Use Information

• Provide and improve our services and user experience.
• Generate reports, recommendations, and cover letters you request.
• Process payments and manage subscriptions.
• Respond to support inquiries and communicate important updates.
• Maintain security, prevent fraud, and enforce our terms.

How We Share Information

We do not sell your personal data. We may share information with trusted providers who help us operate the service, including:

• Payment processing: Stripe for subscription and payment management.
• Infrastructure and hosting: providers that host our website and databases.
• Email delivery: services that send support or transactional emails.
• Analytics: tools such as Google Analytics to understand usage trends.

We may also disclose information if required by law or to protect our rights and users.

Data Retention

We retain your information as long as your account is active or as needed to provide the service. You may request deletion of your account and data, subject to legal or operational retention requirements.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

Your Choices

• Update your account information in your profile or by contacting support.
• Request deletion of your account and data.
• Manage subscriptions and billing through the Stripe customer portal.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

International Users

If you access our services from outside the United States, you understand that your data may be processed in the United States or other jurisdictions.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" above will reflect the most recent changes.

Contact Us

If you have questions about this policy, contact us at RoleStrategist Support.